Frequently Asked Questions

What Should I Do If I'm Not Satisfied With My Purchase?

At Parenting & Children London, we are committed to ensuring your satisfaction with every purchase. If you need to initiate a return or exchange, we've outlined our return policy below to provide you with a seamless and hassle-free experience.

Eligibility for Return:

  • Items must be in the same pristine condition as when you received them. They must not be worn, laundered, or used in any manner.
  • All return requests must be initiated within 30 days from the date of receipt. It is the responsibility of the customer to ship the item(s) back to Parenting & Children London.

You can contact us anytime, Our team will reach you in 24 hrs.

How long should I wait for my products to arrive?

These are our shipping policies,

  • Standard Shipping (within the US): Estimated delivery within 2-6 business days (excluding weekends and holidays).
  • Expedited Shipping (US only): Estimated delivery within 2-3 business days (excluding weekends and holidays).
  • Rush Shipping (US only): Estimated delivery within 1-2 business days (excluding weekends and holidays).
  • International Shipping (including Canada): Estimated delivery within 14-18 business days (+/- depending on customs processing, weekends, and holidays).

 Are your products available outside the U.S.?

Yes. Depending on where you are, you can purchase our products through Amazon. Our products are available on Amazon in Canada, United Kingdom, Germany, France, Italy, and Spain.