At Parenting & Children London, we strive to provide you with a seamless and timely shipping experience. Please read our shipping policy to understand how we handle the shipping process and what you can expect when placing an order with us.
Order Processing and Tracking:
- Once your order has been processed for shipping, you will receive an email containing tracking information. We aim to dispatch orders within the same or next business day after they are received.
- Tracking information may take up to 24 hours to become active. If you don't see immediate progress, kindly allow some time and check back later.
Shipping Timeframes: Due to ongoing global conditions and the volume of packages in transit, there might be additional transit times beyond our control. Please reach out to us if there is no movement on your tracking 7 business days after placing your order.
- Standard Shipping (within the US): Estimated delivery within 2-6 business days (excluding weekends and holidays).
- Expedited Shipping (US only): Estimated delivery within 2-3 business days (excluding weekends and holidays).
- Rush Shipping (US only): Estimated delivery within 1-2 business days (excluding weekends and holidays).
- International Shipping (including Canada): Estimated delivery within 14-18 business days (+/- depending on customs processing, weekends, and holidays).
- Yes, we do offer international shipping to various destinations around the world, including Canada.
- International shipping takes approximately 14-18 business days to arrive, accounting for customs processing time. Please note that local taxes and duties for international shipments are the responsibility of the receiver.
- For trackable international shipping before it reaches your country, you can select our 7-13 business day shipping option.
Order Confirmation and Troubleshooting:
- Upon successful processing of your order, you will receive an email confirmation from us. If you do not find the email in your inbox, please check your spam or junk mail folder.
- For any difficulties you encounter while placing an order, we recommend trying a different browser, such as Mozilla or Internet Explorer. If the issue persists and involves PayPal, contacting PayPal's customer service might be necessary.
- If you continue to experience issues, please do not hesitate to contact our customer support team for assistance.
We appreciate your trust in Parenting & Children London for your parenting needs. If you have further questions or require clarification, please contact us at firstname.lastname@example.org.
Please note that our shipping policy is subject to change without prior notice. We advise reviewing this policy before making a purchase or seeking support related to shipping.